VoIP Technician

Sussex, WI 53089
Salary: $31,000.00 to $34,000.00 /year

We are seeking a VOIP Tech And Installer to become an integral part of our team! You will be responsible for supporting 3CX voip phone systems.

We are a small business with a very enjoyable culture to work in. We are looking for someone to be a permanent fit on our team that can grow with us.

Compensation will start low, but will raise consistently based on ability to handle customers and VOIP issues.


  • Implement local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data networks
  • Develop and execute test plans to check infrastructure and system performance
  • Perform network modeling and analysis
  • Detect, diagnose, correct, and verify VOIP based issues
  • Enforce policies for standardizing systems
  • Provide end user support for phone issues while accurately and thoroughly documenting


  • MUST be familiar with VOIP concepts such as SIP, RTP, networking, provisioning phones, configuring, call routes, ring groups, ect ect.
  • MUST be able to install (with guidance and procedures) a phone system that is GUI based
  • Some training will be provided, but a a core understanding is expected.
  • Familiarity with researching communication networks
  • Strong troubleshooting and critical thinking skills
  • Strong attention to detail