VoIP Technician
- Sussex, WI 53089
- Full-time
- Salary: $31,000.00 to $34,000.00 /year
We are seeking a VOIP Tech And Installer to become an integral part of our team! You will be responsible for supporting 3CX voip phone systems.
We are a small business with a very enjoyable culture to work in. We are looking for someone to be a permanent fit on our team that can grow with us.
Compensation will start low, but will raise consistently based on ability to handle customers and VOIP issues.
Responsibilities:
- Implement local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data networks
- Develop and execute test plans to check infrastructure and system performance
- Perform network modeling and analysis
- Detect, diagnose, correct, and verify VOIP based issues
- Enforce policies for standardizing systems
- Provide end user support for phone issues while accurately and thoroughly documenting
Qualifications:
- MUST be familiar with VOIP concepts such as SIP, RTP, networking, provisioning phones, configuring, call routes, ring groups, ect ect.
- MUST be able to install (with guidance and procedures) a phone system that is GUI based
- Some training will be provided, but a a core understanding is expected.
- Familiarity with researching communication networks
- Strong troubleshooting and critical thinking skills
- Strong attention to detail