VoIP Technician

Sussex, WI 53089

Full-time

Salary: $31,000.00 to $34,000.00 /year

We are seeking a VOIP Tech And Installer to become an integral part of our team! You will be responsible for supporting 3CX voip phone systems.

We are a small business with a very enjoyable culture to work in. We are looking for someone to be a permanent fit on our team that can grow with us.

Compensation will start low, but will raise consistently based on ability to handle customers and VOIP issues.

Responsibilities:

• Implement local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data networks
• Develop and execute test plans to check infrastructure and system performance
• Perform network modeling and analysis
• Detect, diagnose, correct, and verify VOIP based issues
• Enforce policies for standardizing systems
• Provide end user support for phone issues while accurately and thoroughly documenting

Qualifications:

• MUST be familiar with VOIP concepts such as SIP, RTP, networking, provisioning phones, configuring, call routes, ring groups, ect ect.
• MUST be able to install (with guidance and procedures) a phone system that is GUI based
• Some training will be provided, but a a core understanding is expected.
• Familiarity with researching communication networks
• Strong troubleshooting and critical thinking skills
• Strong attention to detail